Use this form to request a jewelry repair estimate. Please provide as much detail as possible and upload clear photos of your item. Our team will review your request and contact you soon!

Please upload clear photos of the item, focusing on the damaged area. Not near us in Scarborough? Read our mail-in service steps below.

Privacy: Your information and images are kept confidential and used only for providing you with a repair estimate.

Jewelry Repair

At Reza Gem Collection, we offer a comprehensive jewelry repair service for all types of jewelry, including rings, necklaces, bracelets, earrings, and custom pieces. Our experienced team ensures your precious items are restored to their original beauty and durability with meticulous care.

What makes our service unique is our integrated gemstone repair and lapidary expertise. Whether your jewelry requires stone replacement, recutting, polishing, or setting adjustments, our in-house professional lapidary and gemologist ensure each gemstone is treated with precision. From repairing fine gold and silver jewelry to restoring delicate gemstone carvings and beads, we handle every repair with the highest standard of craftsmanship.

Trust Reza Gem Collection for your jewelry repairs, where your treasured pieces are cared for by professionals who understand the art and science of gemstones and fine jewelry.

Jewelry Repair Close to Me

If you're searching for jewelry repair close to me, Reza Gem Collection is your trusted local destination. Located in Midtown Toronto, we provide professional jewelry repair services including ring resizing, stone replacement, re-stringing beads, clasp repairs, polishing, and gemstone resetting. Our in-house gemologist and lapidary, Reza Piroznia, ensures each repair is performed with precision and care.

Reza Piroznia is a certified gemologist and experienced lapidary with decades of expertise in gemstone identification, cutting, and jewelry craftsmanship. Whether you need to restore a family heirloom, fix a broken chain, or polish your favorite daily-wear ring, Reza and his expert team will handle your jewelry as if it were their own. Visit us to experience reliable, high-quality jewelry repairs close to you, backed by professional gemstone knowledge and exceptional service at Reza Gem Collection.

How to Get Your Jewelry Repaired by Mail with Reza Gem Collection

If you’re anywhere in Canada outside Scarborough, you can send your jewelry to us for expert repair. Just follow these simple steps:

Step 1: Contact Us

You can reach us by:

Tell us about your jewelry and the repair you need. We will provide you with an estimate and repair timeline.

Step 2: Packaging Instructions

After reviewing your repair request, we will provide you with detailed instructions on how to safely package your jewelry for shipping.

Step 3: Ship Your Jewelry to Us

Send your package to:

Reza Gem Collection
30 Bertrand Ave Unit A1 & A2,
Scarborough, ON M1L 2P5, Canada

Please be sure to purchase insurance for the full value of your jewelry when shipping.

Step 4: We Receive and Inspect Your Jewelry

Our expert team will carefully inspect your jewelry.

We will confirm the repair details and final cost with you before starting the work.

We will also provide instructions on how your repaired jewelry will be safely wrapped and shipped back to you, including the recommended shipping service.

Step 5: Repair and Return

After your approval, we complete the repair, clean, and polish your jewelry.

We securely package and ship the repaired jewelry back to you with insurance and tracking.

You will receive tracking details to follow your package.

If you have any questions or want to start your mail-in jewelry repair, call us at +1 (416) 804-5487, email info@rezagemcollection.shop, or fill out the form above.

Jewelry Repair Service

At Reza Gem Collection, our jewelry repair service goes beyond standard repairs to cover even the most intricate restorations. From classic ring resizing to advanced gemstone resetting, we ensure your jewelry maintains its beauty, strength, and sentimental value.

Led by Reza Piroznia, a certified gemologist and master lapidary, our team specializes in complicated repairs that many jewelers cannot perform. Examples include:

  • Invisible setting repairs: Rebuilding or replacing missing stones in invisible settings without disturbing surrounding stones.
  • Re-cutting damaged gemstones: Restoring chipped or scratched sapphires, emeralds, rubies, and other precious stones to their original brilliance and symmetry.
  • Bead strand restoration: Re-stringing and knotting gemstone beads, pearls, or antique strands with silk or specialized wires to ensure durability and elegance.
  • Complex prong rebuilding: Repairing worn, bent, or broken prongs on intricate multi-stone rings to secure your gemstones safely.
  • Antique jewelry restoration: Repairing and refurbishing heirloom pieces while preserving their historical integrity, including Victorian, Art Deco, and Georgian jewelry.
  • Custom clasp fabrication: Creating or repairing specialized clasps for unique or heavy necklaces and bracelets to ensure secure and comfortable wear.
  • Jewelry resizing with gemstone protection: Adjusting rings with fragile stones like opal, turquoise, or emerald using low-heat laser techniques to prevent cracking.

Each repair is performed under the supervision of Reza Piroznia, ensuring your jewelry is treated with unmatched expertise and care. Whether your ring needs a simple resizing or your antique necklace requires a full structural restoration, trust Reza Gem Collection for professional, precise, and respectful jewelry repair services.

Jewelry Repair Services in Canada: Calgary, Edmonton, Ottawa, Toronto, Vancouver, Victoria BC, Winnipeg, and Kelowna

At Reza Gem Collection, we provide professional jewelry repair services across Canada. Whether you’re in Calgary, Edmonton, Ottawa, Toronto, Vancouver, Victoria BC, Winnipeg, or Kelowna, our team ensures your jewelry is restored with care, precision, and expertise under the supervision of our certified gemologist, Reza Piroznia.

Jewelry Repair Calgary

If you’re in Calgary looking for jewelry repair, contact us with photos of your item. We provide a detailed quote and shipping instructions. After repairs, we return your jewelry to Calgary with insured tracked shipping for peace of mind.

Jewelry Repair Edmonton

Edmonton customers can reach out for ring resizing, gemstone replacement, and complex jewelry restorations. Ship your jewelry securely to our Scarborough workshop, and we will repair and return it safely.

Jewelry Repair Ottawa

For Ottawa residents, we offer full-service jewelry repairs, including antique restoration and stone recutting. Contact us for a quote and process guidance before shipping your item to us for professional repair.

Jewelry Repair Toronto

Located in Toronto? Visit our Scarborough location directly for consultations, drop-offs, and same-day assessments for most repair services.

Jewelry Repair Vancouver

Vancouver customers can send images of their jewelry issues for an estimated quote. After confirming, ship your piece to us securely, and we’ll repair and return it with insured shipping.

Jewelry Repair Victoria BC

If you are in Victoria BC, we handle all jewelry repairs, from simple clasp replacements to complex gemstone resets. We ensure safe return shipping after completion.

Jewelry Repair Winnipeg

Winnipeg residents can contact us for all types of jewelry repairs. We guide you through the secure shipping process and ensure your items are returned in their best condition.

Jewelry Repair Kelowna

For Kelowna customers, we offer reliable jewelry repairs with insured return shipping. Contact us with photos to get started on restoring your precious pieces.

No matter where you are in Canada, Reza Gem Collection ensures your jewelry is repaired with exceptional craftsmanship and care by Reza Piroznia and his expert team.

Frequently Asked Questions About Jewelry Repair

How long does jewelry repair take?

Most jewelry repairs take 1-3 business days for simple repairs like ring resizing or clasp replacement. Complex repairs like gemstone recutting or antique restoration may take 1-2 weeks. We provide a detailed timeline when you submit your repair request.

How much does jewelry repair cost?

Jewelry repair costs vary depending on the type of repair needed, materials required, and complexity of the work. Simple repairs start at $25, while complex restorations may range from $100-500. We provide free estimates for all repair work.

Do you repair all types of jewelry?

Yes, we repair all types of jewelry including rings, necklaces, bracelets, earrings, watches, brooches, and antique pieces. We work with all precious metals (gold, silver, platinum, palladium) and gemstones (diamonds, sapphires, emeralds, rubies, pearls, etc.).

Can you resize any ring?

We can resize most rings, but some factors affect resizing capability. Rings with channel-set stones, certain antique designs, or extremely thin bands may have limitations. We assess each ring individually and recommend the best approach for your specific piece.

What if I'm not in Scarborough?

We offer convenient mail-in repair services for customers across Canada. Simply fill out our repair request form, ship your jewelry securely to us, and we'll repair and return it with insured shipping. We provide detailed shipping instructions and tracking.

How do I know if my jewelry needs repair?

Common signs that jewelry needs repair include loose stones, bent prongs, broken clasps, tarnished metal, scratched gemstones, or pieces that no longer fit properly. If you're unsure, send us photos and we can assess the condition.

Do you provide warranties on repairs?

Yes, we provide a 1-year warranty on all our repair work. This covers any issues related to our craftsmanship. The warranty doesn't cover normal wear and tear or damage from accidents.

Can you match my existing metal or stones?

We have extensive experience matching metals and finding similar gemstones. We maintain a large inventory of stones and can source specific materials if needed. For exact matches, we may need to see your piece in person.

What payment methods do you accept?

We accept cash, credit cards, debit cards, and e-transfers. Payment is typically due when you pick up your repaired jewelry or before we ship it back to you for mail-in repairs.

Do you clean jewelry during repairs?

Yes, we include professional cleaning and polishing with all repair services. This ensures your jewelry looks its best when returned to you. We use industry-standard cleaning methods that are safe for all jewelry types.

Can you repair antique or vintage jewelry?

Absolutely! Reza specializes in antique and vintage jewelry restoration. We have the expertise to repair Victorian, Art Deco, Georgian, and other period pieces while preserving their historical integrity and value.

What if I'm not satisfied with the repair?

Customer satisfaction is our priority. If you're not completely satisfied with our work, we'll make it right at no additional cost. We stand behind our craftsmanship and want you to be happy with the results.

Do you provide insurance for mail-in repairs?

We recommend customers purchase insurance for the full value of their jewelry when shipping to us. We also provide insurance for the return shipment. We can help you understand the insurance process.

Can you appraise my jewelry?

Yes, we provide professional jewelry appraisal services. This is useful for insurance purposes, estate planning, or selling jewelry. Our appraisals are detailed and include photographs and descriptions.

What makes Reza Gem Collection different?

Our unique combination of certified gemology expertise and master lapidary skills sets us apart. Reza Piroznia's decades of experience in both gemstone identification and jewelry craftsmanship allows us to handle complex repairs that many jewelers cannot perform.

Do you offer emergency repairs?

Yes, we offer emergency repair services for urgent situations like broken engagement rings or damaged heirloom pieces. Contact us immediately and we'll prioritize your repair to get it done as quickly as possible.

Can you work with alternative metals like titanium?

Yes, we work with alternative metals including titanium, tungsten, stainless steel, and others. These metals require specialized tools and techniques, which we have available in our workshop.

Do you provide before and after photos?

Yes, we document all repair work with before and after photographs. This helps you see the transformation and serves as documentation for insurance purposes. We can email these photos to you.

What if I need a custom piece made?

While we primarily focus on repairs, we can create custom jewelry pieces or modify existing ones. We work with you to design and create unique pieces that meet your specifications and budget.

How do I care for my repaired jewelry?

We provide care instructions for all repaired jewelry. Generally, avoid harsh chemicals, store pieces separately to prevent scratching, and have them professionally cleaned annually. We're happy to provide specific care advice for your pieces.